At ClearScore, we show you your Experian credit report and score data.
These are just some of the reasons why you score might be zero:
If you feel like you have enough credit history to generate a score, this is something you’ll need to discuss with Experian (our data provider), as it may be that your lenders aren’t sharing your data correctly with them.
You can contact Experian via our .
You should also look through the ‘Accounts’ tab on your report to make sure everything is correct. If there’s missing or incorrect information on you report (i.e. loans, public information etc.), it’s best to contact the credit grantor(s) involved to see if they are sharing your data with Experian.
Please note that if the lender agrees to change, remove or start sharing your information with Experian, it can take up to 60 days for the updated information to reflect on your ClearScore report.
Articles in this section
- Why is my score zero?
- Why is my credit score out of 705?
- How can I improve my score?
- Does checking my score with ClearScore decrease it?
- Why has my score gone down?
- Why is my score not the same as other credit bureaus?
- How do you calculate you my score?
- What can affect my score?
- What is a good or bad score?
- Do all banks and lenders use your score?