Once you’ve logged into your account, go to the ‘Report' tab, scroll down to 'Accounts' and select 'View all'. Here you’ll find all of your open and closed accounts.
Open accounts refer to your active financial accounts, and closed accounts refer to any financial accounts that have been finalised, settled or paid-off.
If you believe there’s any incorrect information on your report, you'll need to raise this as a dispute with Experian (our data provider).
When raising a dispute with Experian, please make sure that you:
- Raise the dispute with the email registered to your ClearScore account
- Outline the full details of your query
- Provide your ID number
- Attach any supporting documents
Please be aware that Experian can take up to 20 business days to come to a resolution, though the process is usually much faster than that.