What happens if I lose my phone? If your phone is lost or stolen you should immediately try to lock access to the device (i.e. find my iPhone or find my mobile). To disable your 2FA and help you set up a new device, you'll need to contact us below. Related articles How can I change my email address? I can't log in. Can you help me? I can't get my code (2FA) Why do you ask for my phone number during registration? How can I delete my account?