We add insights to your report to help you understand your score, what might be bringing it down and the changes you can make to improve it.
Insights are on your report as:
- On track (things you’re doing well)
- Off track (things you could improve)
- Medium impact (things that aren’t having a huge impact on your score)
You can select each of these insights to learn more information about what to do next. If you look through your credit report in the sections ('Payment history', 'Accounts', 'Enquiries' etc.) you should be able to find the information these insights refer to. These are only visible to you.