How do I clear my cache? Clearing your cache and cookies and then refreshing your browser, can help you log in to your account. You can find instructions on how to do this on Google Chrome, Safari, and Firefox. Related articles I can't log in. Can you help me? There’s incorrect information showing, how I can I dispute this? I forgot my password. How do I reset it? Multiple signup attempts Why can’t I log into ClearScore via Internet Explorer 11?