Credit reporting & scores
Learn more about credit reporting, scores, and how to correct your information.
Credit report
- How often is my credit report updated?
- What is a credit report?
- Can you provide me with a clearance letter?
- How long does information stay on my report?
- Where are court judgements and legal notices in your credit report?
- How can I check my payment history and account details?
Credit score
- Why has your score gone down?
- Why is my credit score out of 740?
- How can I improve my score?
- What is a credit score?
- Your new credit Score is here (January 2023)
- Why is my score '?' or less than 0?
Insights
- What are 'Insights'?
- Accounts in arrears
- What is a missed and late payment on your credit report?
- Enquiries
- Credit Utilisation
- How to build your credit history?
Upcoming Changes
Enquiries
Disputing incorrect information
- How can I make a complaint?
- How do I raise a dispute?
- There’s incorrect information showing, how I can I dispute this?
- My employer information is incorrect or missing
- There's an incorrect address on my report
- There’s an incorrect telephone number on my report