At ClearScore, we show you your Experian credit report and score data.
These are just some of the reasons why you score might be zero:
If you feel like you’ve enough credit history to generate a score, this is something you can discuss with Experian (our data provider). It might be that your lenders/providers aren’t sharing your data correctly with them. You can contact Experian or go through our Chat on the right-hand side of this page.
You can also look through the ‘Accounts’ tab on your report to make sure everything is correct. If there’s missing or incorrect information on your report (such as loans, public information etc.), it’s best to contact the credit lender(s) to see if they’re sharing data with Experian.
If the lender agrees to change, remove or start sharing your information with Experian, it can take up to 60 days for the information to reflect on your ClearScore report.
Articles in this section
- Why has my score gone down?
- Why is my credit score out of 740?
- How can I improve my score?
- What is a credit score?
- Your new credit Score is here (January 2023)
- Why is my score '?' and doesn't have a number?
- Why is my score -1?
- How do you calculate you my score?
- Why is my score not the same as other credit bureaus?
- Why hasn't my score changed?