Can you provide me with a clearance letter? To get a clearance letter, you’ll need to speak to someone at Experian (our data provider). You can contact them on 0861105665, or send them an email to eza.consumer@experian.com. Related articles There’s incorrect information showing, how I can I dispute this? How long does information stay on my report? How often is my credit report updated? How do I raise a dispute? How do I find account information on my report?